Remote Augmented reality Troubleshooting app as a collaborative tool for Connected worker
Have you been in a situation, where your end customer wants immediate service from you via remote connection, and you were NOT able to travel immediate to that area. Yes, we have a solution for this. Appville Softwares has come out with Air-Board, where with Augmented reality app, a remote connected worker can talk to an expert (expert sitting in his office) can guide and mark on the smart phone of the connected worker, and solve the issues then and there.
No need to think twice hereafter. With the advent of Industry 4.0 solution, you will be able to work on your remote troubleshooting services with no Problem.
This augmented reality app, can help industry troubleshooting in a collaborative scale and assist in solving the problems easily.
The connected worker shall be able to get guidance via a remote assistance app using immersive technology. The expert sitting on the other end of the world, in his office, will be able to connect with the remote worker with the help of augmented realty technology. This troubleshooting shall be able to be done with ease, with simple dialing over an IOS phone and on the other end, the expert shall be able to guide and draw on the video shown by the end customer site. The beauty of this immersive technology, is that the identification mark shall marked fixed on that particular point, even when the remote worker move away and come back.
The results of this app shall give immediate benefits such as
- Limited site visits.
- Collaborative way to solve the problem
- Immediate ROI, as the travel is minimized.
- Immediate solving of the problem.
- Customer delight.